OUTCOMES DASHBOARD · CARE THAT HOLDS™
Grace Covenant — Roanoke, VA
Reporting period: Q3 2026 · last updated this morning
People in active care
84
+12vs. last quarter
Caregivers trained
31
+46 in onboarding
Avg. response time
6.2h
−1.4hfrom request to contact
Referrals to partners
11
+3all warm-handoff
Care episodes over the year
opened vs. closed, last 12 months
OpenedClosed
Volunteer hours by ministry
this quarter
Care pathway funnel
from sanctuary touch to clinical referral
Qualitative outcomes
7-month trend, partner-administered
Felt cared for
higher is better
92%
Caregiver burnout
lower is better
2.1/10
Boundary confidence
higher is better
4.6/5
Recent care register
anonymized; full names visible to authorized staff only
| Date | Ministry area | Status | Summary | Follow-up |
|---|---|---|---|---|
| Sep 28 | Grief & loss | In care | Bereavement, 6 wks; weekly visits ongoing. | ● |
| Sep 26 | Pastoral care | Referred | Hospital discharge; PCP follow-up scheduled. | — |
| Sep 25 | Recovery | In care | Relapse risk; sponsor + therapist looped in. | ● |
| Sep 22 | Family support | Open | Custody transition; awaiting intake call. | ● |
| Sep 20 | Senior care | Closed | Hospice transition completed with dignity. | — |
| Sep 18 | Pastoral care | In care | Vocational discernment; monthly cadence. | — |
| Sep 14 | Grief & loss | Closed | 12-month anniversary; care plan retired. | — |